Return & Refund Policy

We want you to be completely satisfied with your purchase. If you are not fully happy with your order, we're here to help.

Returns

We accept returns within 30 days of delivery.

To be eligible for a return, items must:

• Be unused and in their original condition.
• Be returned in the original packaging whenever possible.
• Include all original accessories, components, and documentation.

We reserve the right to refuse returns that show signs of use, damage, or alteration not caused by us.

How to Initiate a Return

To request a return, please contact our customer support team with your order number and reason for the return. Once your return request is approved, we will provide instructions for returning your item.

Customers are responsible for return shipping costs unless the item received was defective, damaged, or incorrect.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or if you receive the wrong item, please contact us within 7 days of delivery. We may request photos of the product and packaging to assist with the claim.

If approved, we will provide a replacement, refund, or store credit at no additional cost to you.

Refunds

Once your return is received and inspected, we will notify you of the status of your refund.

If approved, your refund will be issued to the original payment method used for the purchase. Refunds typically appear within 5–10 business days, depending on your bank or payment provider.

Original shipping charges are non-refundable unless the return is the result of our error or a defective product.

Exchanges

We currently offer exchanges for defective or damaged products. If you need a replacement, please contact our customer support team for assistance.

Non-Returnable Items

The following items may not be eligible for return:

• Gift cards
• Final sale or clearance items
• Personalized or custom-made products
• Products marked as non-returnable at the time of purchase

Contact Us

If you have any questions about our Return & Refund Policy, please contact our customer support team and include your order number for faster assistance.