Shipping Policy

Thank you for shopping with us. We are committed to processing and shipping your order as quickly as possible.

Order Processing

All orders are processed and shipped on the next business day after your order is placed. Orders are not shipped on weekends or holidays.

Shipping Carrier

We ship all orders via USPS from our fulfillment location in Illinois, USA.

Delivery Times

Most orders are delivered within 3–5 business days after shipment. Delivery times may vary depending on your location, weather conditions, carrier delays, and other factors outside our control.

Shipping Rates

Free Shipping

We offer free standard shipping on all orders containing two (2) or more products.

Single-Item Orders

Orders containing only one (1) product will incur a shipping charge. Shipping costs are calculated based on the destination and will be displayed during checkout before your purchase is completed.

Tracking Information

Once your order has shipped, you will receive a shipping confirmation email containing tracking information so you can monitor your package's progress.

Shipping Delays

While we strive to meet all estimated delivery times, unforeseen circumstances such as weather events, carrier delays, or peak shipping seasons may impact delivery schedules. We appreciate your patience and understanding in these situations.

Contact Us

If you have any questions regarding your order or shipping, please contact our customer support team via our Contact Us Page or by emailing support@thelumalight,com and we will be happy to assist you.